Welcome to Court Legends Store’s FAQ section! We’re here to help you with any questions about our premium tennis gear and services. Below you’ll find answers to our most commonly asked questions about products, shipping, payments, and more.

Product Questions

1. What types of tennis equipment do you offer?
We specialize in high-performance tennis gear including:
  • Adult Tennis Racquets (like Head Graphene XT Radical S and Yonex VCORE 98)
  • Junior Tennis Racquets
  • Men’s and Women’s Tennis Clothing
  • Grommets & Bumper Guards
All our products are handpicked by our tennis experts to ensure top quality.
2. How do I choose the right tennis racquet?
Our racquets are categorized by skill level and playing style. For personalized recommendations, email our tennis experts at [email protected] with details about your playing style and experience level.
3. Do you offer left-handed tennis gear?
Yes! Many of our products are available in left-handed versions. Use our product filters or contact us for specific left-handed options.

Shipping & Delivery

1. How long does shipping take?
We process orders within 1-2 business days. Delivery times:
  • Standard Shipping (DHL/FedEx): 10-15 days after dispatch ($12.95)
  • Free Shipping (EMS): 15-25 days after dispatch (orders over $50)
Note: We don’t ship to some remote areas and parts of Asia.
2. Can I track my order?
Absolutely! You’ll receive a tracking number via email once your order ships. Our premium courier services provide real-time updates.
3. How are tennis racquets packaged for shipping?
Every racquet is carefully packed by our Oakland-based tennis experts with protective materials to ensure it arrives in tournament-ready condition.

Returns & Exchanges

1. What’s your return policy?
We offer a 15-day return policy from the date of delivery if the gear doesn’t meet your expectations. Items must be unused and in original packaging.
2. How do I initiate a return?
Email [email protected] within 15 days of receiving your order with your order number and reason for return. We’ll provide return instructions.
3. Who pays for return shipping?
Customers are responsible for return shipping costs unless the return is due to our error or defective product.

Payments & Security

1. What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All transactions are securely processed.
2. Is my payment information secure?
Absolutely. We use industry-standard encryption and never store your full payment details on our servers.
3. Do you offer gift cards?
Not currently, but we’re working on this feature for future tennis enthusiasts!

Account & Technical Questions

1. How do I reset my password?
Click “Forgot Password” on the login page. You’ll receive an email with instructions to create a new password.
2. Can I change my shipping address after ordering?
Contact us immediately at [email protected] if your order hasn’t shipped. We’ll do our best to update your address.
3. Do you have a mobile app?
Not yet, but our website is fully mobile-optimized for easy shopping on any device.

Still Have Questions?

Our tennis-loving customer service team is ready to help! Contact us at:

Email: [email protected]
Physical Address: 4511 Sycamore Circle, OAKLAND, US 61943

At Court Legends Store, we’re not just delivering tennis equipment – we’re helping deliver your best game. Shop with confidence!